This document describes the terms and conditions and privacy policies applicable to the use of the services offered by MIA DE DIOS within the site www.miadedios.com and other related domains. Anyone who subscribes to www.miadedios.com or wishes to use the services offered, has every right to do so but must abide by the Terms and Conditions and the Privacy policies established in the "Terms and Conditions" document. These terms and conditions of sale will be governed in accordance with the applicable laws in the Republic of Colombia. Any controversy that derives from this document will be submitted to the competent jurisdiction in accordance with Colombian legislation, and both MIA DE DIOS and the client expressly waive any other jurisdiction that may correspond to them due to their present or future domicile.

It is necessary that the user READ, UNDERSTAND and ACCEPT all the conditions established in this document prior to registering as a user or purchasing products or services through www.miadedios.com. By using this site, the user is fully accepting the conditions established in the Terms and Conditions and the Privacy Policies of MIA DE DIOS and therefore, the User is obliged to comply with all the pre-established conditions without being able to claim ignorance of such Terms and Conditions and Privacy Policies.


 The services offered by MIA DE DIOS are only available to people who have the legal capacity to contract. The acts that minors perform on this site will be the responsibility of their parents or guardians and, therefore, will be considered carried out by them and the legal representation they have. Whoever decides to register a user as a company must have full capacity to contract on behalf of the entity and consequently, bind it to the terms established in the "Terms and Conditions" document.


To become an authorized user of www.miadedios.com , purchase products and access the promotions offered on the site, it is necessary to complete the registration form in all the required fields with valid data in an exact, precise and true manner. The user assumes the commitment to update the personal data used when completing the registration form when necessary. MIA DE DIOS is not responsible for the accuracy of the personal data provided by its users. Each user is responsible for the accuracy and veracity of the personal data entered into the system. Each natural and/or legal person can only be the holder of an account at www.miadedios.com . If a person modifies or alters their personal data in any way possible to access more than one account and fraudulent or malicious use is suspected or verified, www.miadedios.com has the final right to terminate the credits of this user, disable their accounts in the system and prosecute offenders legally.

MIA DE DIOS has the right to request any extra data or proof to corroborate the personal data entered by users. You also have the right to temporarily or permanently suspend users whose data is not confirmed and refuse to provide receipts or extra data requested. If a user is suspended, MIA DE DIOS may retract a purchase made by the user without the latter having the right to compensation.

When a new member registers, they will have their email address or username and a personal password that allows confidential and secure access to the www.miadedios.com page . The user assumes full responsibility for keeping his password confidential as it allows him to make purchases and obtain personal information. The delivery of the personal password of each user to third parties does not involve the responsibility of MIA DE DIOS . The user is responsible for all operations carried out from his account and his password must be for personal and exclusive use. It is the user's responsibility to notify MIA DE DIOS immediately of any unauthorized use of their account or password. The sale, loan or transfer of passwords or accounts between users is totally prohibited.

MIA DE DIOS reserves the right to reject any registration request or to cancel a previously accepted registration at any time without being obliged to state the reasons for its decision and without generating any right to compensation.


MIA DE DIOS may modify the Terms and Conditions at any time. The modified terms will enter into force 10 days after their publication. Within the first 5 days after publishing the new modifications, the user must contact www.miadedios.com by email if they do not accept the new Terms and Conditions. In the event that you do not accept them, the user will be disabled as a member. If the 5-day period expires, the user will be considered to accept the new Terms and Conditions and the contract between both parties will not be affected.


The products and services offered at www.miadedios.com can only be paid with the means indicated in each specific case. The use of a credit card is subject to what is established in these Terms and Conditions and to what is agreed in the respective cases of opening contracts and regulations of use with its issuer. MIA DE DIOS may determine purchase conditions according to the means of payment chosen by the user . MIA DE DIOS has the right to determine the maximum amount of credits that the user can use per purchase and the user will be notified prior to starting the payment process. The credits that are used by the users will not be refunded in case of return of the products.


Through www.miadedios.com , offers of goods and services will be made that may be accepted using the mechanisms offered. Any acceptance of an offer by a user is subject to a condition precedent until the transaction is validated. For any operation carried out on www.miadedios.com , validation by the provider is a requirement for the formation of consent. To validate each transaction, it must first be verified that the means of payment offered by the user is valid, the data registered by the client on the site coincide with those provided when the offer was accepted and that the payment is credited by the user. To inform the user about the validation of the offer, a confirmation will be sent to the same email address that the user registered when subscribing. The consent will be understood as formed from the moment this written confirmation is sent to the user and in the place where it was issued.

The sale and dispatch of the products is conditioned to their availability. If for any reason, a product is not available, and the customer was able to make a purchase of this unavailable product, the customer will be notified immediately and the full value of the price paid for the product will be remunerated.


The offers on www.miadedios.com will be valid until the effective date indicated in the promotion or until the quantities of products available for said promotion are exhausted. When no effective date is indicated in a promotion, it will be understood that the offer will be in force until the corresponding inventories are depleted. The prices of the products and services published on www.miadedios.com will only be valid for purchases made through this medium. They will not be valid for other sales channels. All prices are expressed in Colombian pesos. The prices offered do not include transportation, handling, shipping and accessory costs that are not expressly described in the product descriptions.

Some products may be incorrectly priced. If a typographical error is identified in any of the product prices, customers will be contacted before the products are dispatched and they will be notified of the error. Products will not be shipped until the correct price is paid.


The promotions offered on www.miadedios.com will not be valid in other sales channels. When promotions are made that consist of lowering the price or sending a product free of charge for the purchase of another, the two products must be delivered to the same place. Suppliers submit their promotions to the provisions of Law 1480 of 2011.

When discount coupons are offered, the value of the coupon, the minimum purchase amount to be able to use the coupon and the dates on which it can be used will be clarified. Coupons can be used by any natural person over the age of 18. Coupons cannot be combined with other promotions and can only be used once per customer. The maximum purchase amount for the use of coupons is 1 million pesos.


Products purchased through our MIA DE DIOS Marketplace are subject to the shipping conditions chosen by the user and the delivery conditions available in our Marketplace. The user will freely choose the address of the place of shipment.

After the payment is approved and the order is dispatched, MIA DE DIOS will notify the Client by email of the delivery date of his order.

In the event that no one receives the order at the shipping address, a second attempt will be made during the next three days. If after this attempt no one receives the order, the user must contact our Marketplace at info@miadedios.com and the cost of the new shipment is assumed by the customer. If the client does not make a new shipment during the next 5 days after the second attempt, the product is declared in a state of abandonment and there will be no compensation. In this case, MIA DE DIOS will not be responsible for the products not received.

If the customer chooses cash on delivery, and does not cancel the entire product and shipping pre-established in the order, it is understood that there is a breach of contract and the customer must pay the amount corresponding to the return of the products.

It is understood that any person who is in the place indicated by the Client for the delivery of the products is authorized to receive the order, therefore, MIA DE DIOS is exonerated from any claim derived from the delivery that is made in the place indicated by the client.



MIA DE DIOS offers its Clients the possibility of retracting the purchase during the first 3 business days after the delivery of the product.

The process for requesting a withdrawal is as follows:

  • Send an email within 3 business days after receiving the product to info@miadedios.com with the reason for return and if you require the same product, a different one, or a refund. Note: It is important to be very specific about the reasons for return.
  • After the mail is reviewed by MIA DE DIOS, the client will receive an email with a reverse logistics guide.
  • The client has 3 days after receiving the reverse logistics guide to take the product to the address indicated by MIA DE DIOS .
  • The product must be in perfect condition and in its original packaging, including all packaging and labels.
  • When the product is received, the supplier performs the quality control, which takes approximately 3 business days. When the status of the product is determined and the change or refund is authorized, we will proceed with the option chosen by the customer.

Money refunds will only be made by bank deposit to the account specified by the client.


If the Customer receives a product with different characteristics from what is described on the page at the time of purchase, the procedure for requesting a product change is as follows:

  • Within 2 days after receiving the product, the customer must take photos that show the wrong product and send them to info@miadedios.com with the order number.
  • Once it is verified that the product arrived wrong, a collection guide will be sent to the client and MIA DE DIOS is in charge of collecting the product in the same place where it was delivered and once the wrong product has been collected, the correct product will be sent .


The cancellation of a purchase is only made if the supplier is unable to send the product to the Customer due to lack of inventory and/or other reasons of force majeure. In case this happens, the client will be notified and the money will be refunded. Money back times vary depending on the payment method used.

The Customer can choose between the following refund methods

  • Bonus: the bonuses are valid for one year and must be used in a single purchase. The delivery time for this refund is 2 business days.
  • Bank deposit: The account holder must be the same one who made the purchase at www.miadedios.com . The refund will be made in 3 business days.

To cancel an order for any reason, the Customer must write an email to info@miadedios.com with the order number they wish to cancel. Orders can only be canceled if they have not yet been sent by the provider or in the event that it has been charged by the PayU payment gateway, the client assumes the commission costs generated.


Absolutely all the content available to the user on www.miadedios.com , including intellectual and industrial property, is the exclusive property of MIA DE DIOS or the companies that supply the products. Users must refrain from reusing the content www.miadedios.com without the prior consent of MIA DE DIOS


MIA DE DIOS has tools to ensure that the products purchased using our services are original and have been legally entered into the country. If in any way you as a user suspect that any product published on www.miadedios.com infringes intellectual property or legal rights, we appreciate notifying the email info@miadedios.com to submit it for review.


MIA DE DIOS will not be responsible for loss of commercial opportunities or any indirect damage caused by the interruption of the transmission of the site. Efforts will be made to keep the transmission error-free and uninterrupted, but such conditions cannot be guaranteed. User accounts may be temporarily restricted or suspended in order to perform maintenance or introduce improvements to the site.


Any comment or concern regarding the Terms and Conditions or the Privacy Policy must be expressly notified in writing to MIA DE DIOS at the address info@miadedios.com

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